Thursday, June 15, 2006

Costco, LendingTree and customer service

I signed up for the LendingTree Realty services through Costco, to sell a house in one city and buy a house in another city.

The Agent in the new city has been hounding me, the agent in the current city has still not contacted me. When my wife asked the agent in the new city specific questions about her qualifications she got very curt on the verge of being abusive. The agent in the new city decided to cancel the whole request. I called Costco customer service and haven't heard back from them yet.

When I tried calling the agent in the current city, her Voice mail said she was on vacation, I left a voice mail for the Agent's associate who did not return my call.

I find this very frustrating.

1 comment:

Anonymous said...

There's a lot of bad real estate agents out there. I know a few people in Michigan if you need a name. Good Luck!